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  • Children’s Long-Term Support (CLTS) Program Providers and County Waiver Agencies: The CLTS Operations Team is available for your questions about submitting prior authorizations (PAs) or claims for CLTS services. Reach the CLTS Operations Team at 844-942-5870 or CLTSOperations@gainwelltechnologies.com.
  • Attention CLTS Providers: The CLTS Prior Authorization Conversion is still processing. If you have any difficulties submitting claims, please contact the CLTS Operations Team at 844-942-5870 or CLTSOperations@gainwelltechnologies.com.
 
Provider Enrollment Information
 
Wisconsin HIV Drug Assistance Program
Wisconsin HIV Drug Assistance Program Overview

The Wisconsin HIV Drug Assistance Program (HDAP) provides access to life-saving anti-retroviral medications and other medications used in the treatment of HIV to eligible low-income Wisconsin residents who are uninsured or under-insured.

HDAP is supported by federal Ryan White funds, state funds, and rebates from pharmaceutical companies. HDAP reimburses pharmacies for HDAP formulary medications at the Wisconsin Medicaid rate and professional dispensing fee in effect on the date of service.

HDAP is the payer of last resort, and pharmacy providers are required to bill all other payers before billing HDAP.

HDAP Enrollment

Currently Medicaid-enrolled pharmacy providers, including out-of-state pharmacy providers, who provide HDAP services are required to re-enroll as HDAP providers via the HDAP Provider Enrollment Application in order to submit and adjust claims and receive reimbursement for services covered by HDAP.

How to Notify ForwardHealth of Demographic Information Changes

Providers are required to promptly notify ForwardHealth of any changes to their demographic information. ForwardHealth strongly encourages providers enrolled in HDAP to update their demographic information using the demographic maintenance tool.

If providers enrolled in HDAP are unable to update their information online, they can complete and mail the Provider File Update Request form, F-00916 (12/13), to ForwardHealth. Alternate versions of this form will not be accepted and will be returned to providers.

Providers Enrolled in Multiple Programs Are Required to Update Demographic Information for Each Program

If demographic information changes, providers enrolled in multiple programs (for example, Wisconsin Medicaid and HDAP) are required to update the demographic information for each program. By toggling between accounts using the Switch Organization function of the Portal, providers who have a Portal account for each program may change their information for each program using the demographic maintenance tool. The Account User Guide provides specific information about switching organizations.

Exceptions for Providers Licensed or Certified by the Division of Quality Assurance

Providers licensed or certified by the Division of Quality Assurance (DQA) are required to notify the DQA of changes to physical address, changes in ownership, and facility closures by calling 608-266-8481. Providers do not need to notify ForwardHealth because the DQA will inform ForwardHealth of the changes.

HDAP Contact Information

Contact Provider Services with questions regarding the HDAP provider enrollment application. Contact the HDAP Coordinator at 800-991-5532 with questions about HDAP billing, policy, and member enrollment.

For additional information, refer to the ForwardHealth Update (2012-60), titled "Implementation of ForwardHealth interChange for the Wisconsin HIV Drug Assistance Program."

 
 
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