Welcome » May 1, 2025 11:08 PM

	Alerts
	Children’s Long-Term Support (CLTS) Program Providers and County Waiver Agencies: The CLTS Operations Team is available for your questions about submitting prior authorizations (PAs) or claims for CLTS services. Reach the CLTS Operations Team at 844-942-5870 or CLTSOperations@gainwelltechnologies.com. Attention CLTS Providers: The CLTS Prior Authorization Conversion is still processing. If you have any difficulties submitting claims, please contact the CLTS Operations Team at 844-942-5870 or CLTSOperations@gainwelltechnologies.com.

Providers can use this page to access up-to-date information about programs covered under ForwardHealth. The links below and to the right offer easy access to key information and tools used most often. Providers should log in to the secure Provider Portal to submit or retrieve information about their account or member data which may be sensitive and/or fall under the requirements of the Health Insurance Portability and Accountability Act (HIPAA).

Provider Links

What's New?

A summary of what is new for providers:

	•	ForwardHealth Is Clarifying Codes for Orthodontic Retention Prior Authorization
	•	ForwardHealth Portal Administrators Should Designate a Backup
	•	Prior Authorization Recommendations for Certain Anti-Obesity Drugs Due to Manufacturer Shortages
	•	ForwardHealth Portal Administrators Should Designate a Backup

Policy and Communication

Policy
	•	ForwardHealth Updates
	•	Online Handbooks
	•	Forms
Communication
	•	Communications Home
	•	User Guides
	•	Trainings
	•	E-mail Subscription Sign-up

Quick Links

Provider Revalidation

Medication Therapy Management Case Management Software Approval Process

Wisconsin Well Woman Program Policy and Procedure Manual

Express Enrollment Change Request

Contacts

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Wisconsin Department of Health Services

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