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Welcome  » February 29, 2024 9:55 PM
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  • System Availability Notice: Change Healthcare (CHC) is experiencing a network service interruption due to a cyber security issue. As a result, providers who use Change Healthcare are unable to conduct electronic transactions such as submitting claims (including pharmacy POS claims) or confirming member eligibility. ForwardHealth teams are working to reduce impacts and protect ForwardHealth networks. Please visit Change Healthcare's website for status updates.

    Visit the Change Healthcare Service Interruption: Resources for ForwardHealth Providers Portal page for important information about these issues. Providers experiencing urgent issues caused by this disruption or needing assistance checking eligibility are encouraged to call Provider Services at 800-947-9627.
Providers can use this page to access up-to-date information about programs covered under ForwardHealth. The links below and to the right offer easy access to key information and tools used most often. Providers should log in to the secure Provider Portal to submit or retrieve information about their account or member data which may be sensitive and/or fall under the requirements of the Health Insurance Portability and Accountability Act (HIPAA).

Provider Links

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Wisconsin Department of Health Services
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