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ForwardHealth Only Accepts Electronic Prior Authorization Requests

Effective October 1, 2026, ForwardHealth only accepts electronic prior authorization (PA) submissions and does not process or respond to most PA requests submitted by mail or fax.

Exceptions

ForwardHealth will still accept and process mail and fax submissions for:

  • Pharmacy PAs and drug requests.
  • Hospice lock-in requests.

Note: All dental and orthodontic PA requests must be submitted electronically, which includes all required PA forms. Only supporting physical 3D models may be sent by mail.

 
 
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