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Alerts
  • Ascension Password Change: On May 8, 2024, a cyber security event disrupted clinical operations of the Ascension Healthcare Network. To ensure the security of protected health information on the ForwardHealth Portal, ForwardHealth will prompt all providers owned by Ascension to change their password. Providers not owned by Ascension will not be prompted to change their password.

    For instructions on changing your Portal password, refer to the ForwardHealth Provider Portal Account User Guide.

  • Multi-factor authentication (MFA) is now required for the secure ForwardHealth Portal. Providers are encouraged to refer to the ForwardHealth Multi-Factor Authorization Instruction Sheet for help setting up MFA preferences.
    Providers may contact their Portal account administrator or call the ForwardHealth Portal Help Desk at 866-908-1363. Note: This is a project-specific announcement and is not related to the Change Healthcare disruption.
2014 ForwardHealth Updates

ForwardHealth Updates — 2014

These publications are available only as PDFs. You will need Adobe Reader® to view these files.

Update NumberForwardHealth Update Topic(s) and release date
2014-79 Changes to Provider-Administered Drugs Carve-Out Policy, 12/16/14
2014-78 January 2015 Preferred Drug List Review and Other Pharmacy Policy Changes, 12/18/14
2014-77 Change to Requirement Regarding Electronic Submission of Medication Therapy Management Documentation, 12/11/14
2014-76 ForwardHealth Is Postponing the Explanation of Medical Benefits Form Requirement for Paper Claims and Paper Claim Adjustments with Other Health Insurance Indicated, 12/10/14
2014-75 Procedure Code Changes for Influenza Vaccinations, 12/4/14
2014-74 Changes to Pharmacy Policies for Hepatitis C Agents Effective December 1, 2014, 11/19/14
2014-73 Reminder Regarding Use of Diagnosis Codes for School-Based Services, 11/5/14
2014-72 Clarification of Policy Regarding Inpatient and Outpatient Hospitals Submitting Claims for Certain Services on a Professional Claim, 11/6/14
2014-71 Changes for Program Year 2014 of the Wisconsin Medicaid Electronic Health Record Incentive Program for Eligible Professionals, 10/30/14
2014-70 Changes for Program Year 2014 of the Wisconsin Medicaid Electronic Health Record Incentive Program for Eligible Hospitals, 10/30/14
2014-69 Upcoming Training Sessions Available for Therapists Regarding ForwardHealth Portal Functionality, 10/24/14
2014-68 New Program Requirements for Dispensing Clotting Factor Concentrates, 10/27/14
2014-67 ForwardHealth Holiday Schedule, 10/22/14
2014-66 New Policy Regarding the Allowable Length of Observation Prior to Inpatient Hospital Admission, 10/20/14
2014-65 Reminder to Indicate Correct Dates on Inpatient Hospital Claims, 10/20/14
2014-64 Orthopedic or Corrective Shoes and Foot Orthotics Coverage and Prior Authorization Policy, 10/22/14
2014-63 Coverage Policy for Cellular/Tissue-Based Products, 10/10/14
2014-62 Changes to the 1500 Health Insurance Claim Form and Completion Instructions, 10/14/14
2014-61 New Requirements for Paper Claims and Paper Claim Adjustments with Other Health Insurance Indicated, 10/14/14
2014-60 2014 Rate Changes for Services Receiving Only Federal Funds, 10/1/14
2014-59 Coverage of Services Rendered in Walk-In Retail or Convenient Care Clinics, 10/1/14
2014-58 Submitting Claims for Physical Therapy, Occupational Therapy, and Speech and Language Pathology Evaluations and Re-evaluations Provided in Outpatient Hospital Specialty Clinics, 9/30/14
2014-57 Rate Changes for Case Management Services, 9/29/14
2014-56 Hospice Reimbursement Rate Changes, 9/30/14

July 1, 2015: This Update has been revised since its original publication. The reimbursement rates for revenue codes 0651, 0652, and 0655 have been revised. Revisions are on page 2 and are indicated in red.
2014-55 Changes to Pharmacy Policies Effective October 1, 2014, 9/17/14
2014-54 Revised Hearing Aid Contract Models and Pricing Effective September 2014, 9/16/14

October 29, 2014: This Update has been revised since its original publication. Pricing information for two Phonak Hearing Systems full shell hearing aid models (see page 9 of Attachment 2) has been revised. Revisions are indicated in red.
2014-53 Revised Prior Authorization Guidelines for Synagis®, 9/15/14

September 16, 2014: This Update has been revised since its original publication. Information under the Chronic Lung Disease of Prematurity section has been changed to clarify the gestational age at delivery is younger than 32 weeks. Revisions are indicated in red.
2014-52 Hospital Access Payments Discontinued for Fiscal Year 2014, 9/29/14
2014-51ForwardHealth Updating the Web-Based Express Enrollment Application Tool to Include Express Enrollment for Family Planning Only Services, 9/10/14
2014-50Updated Process for Qualified Hospitals to Make Presumptive Eligibility Determinations for Individuals, 9/9/14
2014-49Clarifications Regarding Coding Requirements for Intrathecal Pump Prior Authorizations, 9/4/14
2014-48Federal Fiscal Year 2015 Rate Changes for School-Based Services, 9/3/14
2014-47Claim Submission Changes for Professional Services for the Outpatient Mental Health Benefit, 8/19/14
2014-46Upcoming Training Sessions Available for Chiropractors Regarding ForwardHealth Portal Functionality, 8/11/14
2014-45Medication Therapy Management New Electronic Submission of Documentation Requirement, 8/18/14
2014-44New and Clarified Claim Submission Policy for Nurse Midwife Services, 7/22/14
2014-43Functionality Added to the Demographic Maintenance Tool for Reporting Licensure Information, 7/16/14
2014-42Changes to the Comprehensive Community Services Benefit as a Result of the Wisconsin 2013-15 Biennial Budget, 6/30/14
2014-41Ambulatory Surgical Center Access Payments Discontinued for Fiscal Year 2014, 6/26/14
2014-40Claim Submission Changes for Travel Time and Professional Services for the Outpatient Mental Health and Substance Abuse Services in the Home or Community for Adults Benefit, 6/24/14
2014-39July 2014 Preferred Drug List Review and Other Pharmacy Policy Changes, 6/20/14
2014-38Ambulatory Surgery Center Access Payment Changes for State Fiscal Year 2015, 6/16/14
2014-37Coverage Policy for Emerging Molecular Pathology and Diagnostic Genetic Testing, 6/13/14
2014-36ForwardHealth Is Postponing Implementation of New Reimbursement Policy for Certain Claims and Claim Adjustments with Other Commercial Health Insurance Indicated, 6/9/14
2014-35Scheduled Maintenance Will Result in Planned Downtime for ForwardHealth, 5/27/14
2014-34New Requirements for Certain Claims and Claim Adjustments with Other Commercial Health Insurance Indicated, 5/14/14
2014-33New Requirements for Information Sharing Between Prenatal Care Coordination Providers and State-Contracted HMOs, 5/9/14
2014-32 Reimbursement for Ambulance Emergency and Non-emergency Medical Transportation Ground Services, 4/25/14
2014-31ForwardHealth International Classification of Diseases, 10th Revision, Clinical Modification and International Classification of Diseases, 10th Revision, Procedure Coding System Implementation Is Postponed, 4/23/14
2014-302014 Procedure Code Changes for Durable Medical Equipment, 4/30/14
2014-29Clarification of Specialized Medical Vehicle Driver Training Requirements for Cardiopulmonary Resuscitation, 4/16/14
2014-28Demographic Maintenance Tool Enhancements, 4/16/14
2014-27Revised Companion Guides for the 270/271 Health Care Eligibility and Benefit Inquiry and Response and 276/277 Health Care Claim Status Request and Response Transactions Available, 4/11/14
2014-26New Prior Authorization Criteria for Intrathecal Infusion Pumps for Spasticity or Pain, 4/23/14
2014-25Change to Type of Bill Code for Home Health Claims, 4/8/14
2014-242014 Procedure Code Changes for Disposable Medical Supplies, 3/31/14
2014-23New Reimbursement Policy for Certain Claims and Claim Adjustments with Other Commercial Health Insurance Indicated, 3/31/14
2014-22Revision to Durable Medical Equipment Coverage, Policies, and Limitations, 4/30/14
2014-21Simplified Process for Requesting Prior Authorization for Speech and Language Pathology Services Directly Following the Purchase of a ForwardHealth-Prior Authorized Speech Generating Device, 4/1/14
2014-20Policy Changes for Alpha Hydroxyprogesterone Caproate (17P) Compound Injections and Makena Injections, 3/31/14
2014-19Ambulatory Surgical Center Access Payment Changes for the Remainder of State Fiscal Year 2014, 3/28/14
2014-18Clarification of Policy Regarding Access Payments for Childless Adults Enrolled in the BadgerCare Plus Standard Plan, 3/28/14
2014-17Wisconsin Medicaid Will Reimburse Hospitals for State Prison Inmate Inpatient Hospital Stays, 3/21/14
2014-16Changes in How Nurse Practitioners and Nurses in Independent Practice Who Provide Respiratory Care Services Report Certain Training Information, 3/21/14
2014-15Specialized Medical Vehicle Providers Will Be Required to Report Vehicle and Driver Information Through the ForwardHealth Portal, 3/6/14
2014-14Personal Care Providers Can Now Upload Personal Care Screening Tool Reports Using the ForwardHealth Portal, 3/10/14
2014-13Prior Authorization Required for Sovaldi, 3/3/14
2014-12Changes to BadgerCare Plus Due to the Affordable Care Act and 2013-15 Wisconsin Act 20, 2/27/14
2014-11ForwardHealth's Transition to International Classification of Diseases, 10th Revision, Clinical Modification and International Classification of Diseases, 10th Revision, Procedure Coding System Code Sets, 2/26/14
2014-10Effective April 1, 2014, Qualified Hospitals Allowed to Make Presumptive Eligibility Determinations, 2/17/14
2014-09New Speech and Language Pathology Evaluation Procedure Codes for Therapy and Birth to 3 Providers, 2/17/14
2014-08Changes to Pharmacy Policies Effective March 1, 2014, 2/17/14
2014-07New Speech and Language Pathology Evaluation Procedure Codes for School-Based Services Providers, 2/12/14
2014-06Changes to Express Enrollment Policy and Revisions to Express Enrollment Applications and Instructions, 2/14/14
2014-05Revised Procedure Code List for the New State Purchase Eyeglass Contract, 2/3/14
2014-04Reminder Regarding Home Health and Personal Care Agency Personnel Reporting Requirements and Revalidation Information, 2/3/14
2014-03Providers Are Required to Report a Change in Ownership Within 35 Days, 1/17/14
2014-02Health Care Providers and Partners Are Now Required to Apply on the ForwardHealth Portal to Become Express Enrollment Providers, 1/15/14
2014-01New Prior Authorization Criteria for Panniculectomy and Lipectomy Surgeries, 1/10/14
 
 
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