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Adult Long-Term Care
Welcome  » June 10, 2025 5:34 PM
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  • Children’s Long-Term Support (CLTS) Program Providers and County Waiver Agencies: The CLTS Operations Team is available for your questions about submitting prior authorizations (PAs) or claims for CLTS services. Reach the CLTS Operations Team at 844-942-5870 or CLTSOperations@gainwelltechnologies.com.
  • We want your input! The ForwardHealth Portal is a key tool for providers and partners, and we want to make it the best it can be. Please take a few minutes to share your honest opinion about this Portal by June 11. Take the ForwardHealth Portal User Input Survey Note: You may have received an email from DHS or ForwardHealth about this survey. That email is legitimate.

Adult Long-Term Care Waiver Programs


Adult long-term care (LTC) waiver programs refers to Family Care, Family Care Partnership, Program of All-Inclusive Care for the Elderly (PACE), and IRIS (Include, Respect, I Self-Direct). Adult LTC waiver programs provide any service or support that people may need because of a disability, getting older, or a chronic illness that limits their ability to do the things that are part of their daily routine. This includes things such as bathing, getting dressed, making meals, going to work, and paying bills. Click here to see what's new!

This area is intended for administrators and providers of adult LTC waiver programs. For information specific to members and participants, visit the Wisconsin Department of Health Services (DHS) site.

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Family Care, Family Care Partnership, PACE

IRIS (Include, Respect, I Self-Direct)

These programs are a comprehensive and flexible long-term care service system, promoting independence and quality of life, while recognizing the need for support.

IRIS is a fully self-directed Medicaid program for Wisconsin's frail elders and adults with disabilities built on the principles of self-determination and self-direction.




What's New?
A summary of what is new for adult long-term care waiver programs: Providers who serve members or participants in Family Care, Family Care Partnership, PACE, and IRIS must enroll as Medicaid providers through ForwardHealth. For more information, visit the Provider Enrollment Information page.


ForwardHealth Portal User Input Survey
 Watch the Adult Long-Term Care Waiver Service Provider Enrollment Project Introduction Video
 
 
 
 
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