Are you a provider of home and community-based services under an adult long-term care (LTC) waiver program? You should now enroll with Wisconsin Medicaid through the ForwardHealth Portal. There are many resources on this page to help you with the enrollment process. Looking for more specifics about this requirement? Scroll down to the Background section on this page.
Note: Supportive home care organizations (SHC) and providers with a unique EVV provider agency ID should not enroll yet. Your provider type is not available in the application. ForwardHealth will let you know when you can enroll. Enrollment will take place in late summer of 2025. Make sure to subscribe to our mailing list for adult LTC waiver services providers to get notified when you can enroll and sign up for EVV training sessions.
There are several training videos you can watch anytime:
You can also refer to the Adult LTC: Provider Enrollment and Portal Resources (PDF) presentation from the live training.
ForwardHealth is offering virtual training sessions for providers with a unique EVV provider agency ID to convert to a full Medicaid enrollment. You can attend a live training on Zoom. To register for a training, select the date and time below you wish to attend.
Check out the Family Care, Family Care Partnership, Program of All-Inclusive Care for the Elderly (PACE), and IRIS (Include, Respect, I Self-Direct) program areas of the ForwardHealth Online Handbook. The Online Handbook is your online resource for adult LTC waiver service provider-related policy.
ForwardHealth has published a series of Adult Long-Term Care Updates about provider enrollment policies:
Policy information from the Updates is also available in the Online Handbook.
Go to the Information for Specific Provider Types page to find enrollment information and requirements that are specific to your provider type, and in some cases, your specialty or waiver service.
Subscribe to the Adult LTC Waiver Provider email subscription list so you get important information and announcements about enrollment.
The Q&A (PDF) answers more detailed questions you may have about this effort.
Call Provider Services at 800-947-9627 if you have more questions or need help. Representatives are available Monday–Friday, 7 a.m.–6 p.m. Central time. When you call, say, “LTC Waiver” at the menu prompt to speak with a representative about LTC provider enrollment.
ForwardHealth welcomes additional questions and feedback. You may email LTCProviderEnrollment@wisconsin.gov.
In September 2024, ForwardHealth began requiring all adult LTC waiver service providers to enroll with Wisconsin Medicaid.
This process is for those who provide services listed in the Wisconsin Department of Health Services-managed care organization (MCO) contract or the IRIS Service Definition Manual to adults who are older, have a physical disability, or have an intellectual or developmental disability.
Enrollment must be completed by January 1, 2026.
ForwardHealth is excited to share this video (5:03) to introduce you to the basics of the project and help you understand how the project will affect you as a provider.
* Individual self-directed support and participant-hired workers will continue to work with the MCOs and FEAs to complete Medicaid enrollment.
The provider enrollment process complies with federal requirements and improves provider enrollment:
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