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Family Care, Family Care Partnership, and PACE
Welcome  » April 23, 2024 9:15 PM
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  • While some disruption is still occurring due to the cyber security incident involving Change Healthcare, providers who use Change Healthcare may once again submit pharmacy Point-of-Sale claims. Visit the ForwardHealth Change Healthcare Service Interruption: Resources page for more information.

  • Multi-factor authentication (MFA) is now required for the secure ForwardHealth Portal. Providers are encouraged to refer to the ForwardHealth Multi-Factor Authorization Instruction Sheet for help setting up MFA preferences.
    Providers may contact their Portal account administrator or call the ForwardHealth Portal Help Desk at 866-908-1363. Note: This is a project-specific announcement and is not related to the Change Healthcare disruption.

Family Care, Family Care Partnership, PACE


Family Care is a Medicaid long-term care program (LTC) for frail elders and adults with physical, developmental, or intellectual disabilities. Family Care members receive LTC services to help them live in their own homes whenever possible. 

The Family Care Partnership Program is an integrated health and LTC program for frail elders and people with disabilities.

The Program of All-Inclusive Care for the Elderly (PACE) provides a full range of LTC, health care, and prescription drugs to older people with chronic needs.

All of these programs are administered by managed care organizations (MCO). Click here to see what's new!   Family Care program-specific terms and acronyms.

Family Care, Family Care Partnership,
PACE Administrators

Family Care, Family Care Partnership,
PACE Contracted Providers

Family Care, Family Care Partnership,
PACE Members

This information is for MCO staff who plan, direct, or coordinate their organization’s Family Care, Family Care Partnership, or PACE programs.

This information is for health care providers and service providers who contract with an MCO to provide care or services to members.

This information is for individuals who are enrolled in Family Care, Family Care Partnership, or PACE.


Administrators Providers Members



What's New?
A summary of what is new for adult long-term care organizations:


 
 
 
 
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