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Family Care, Family Care Partnership, and PACE
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  • Children’s Long-Term Support (CLTS) Program Providers and County Waiver Agencies: The CLTS Operations Team is available for your questions about submitting prior authorizations (PAs) or claims for CLTS services. Reach the CLTS Operations Team at 844-942-5870 or CLTSOperations@gainwelltechnologies.com.
  • Attention CLTS Providers: The CLTS Prior Authorization Conversion is still processing. If you have any difficulties submitting claims, please contact the CLTS Operations Team at 844-942-5870 or CLTSOperations@gainwelltechnologies.com.

Family Care, Family Care Partnership, PACE


Family Care is a Medicaid adult long-term care (LTC) waiver program for frail elders and adults with physical, developmental, or intellectual disabilities. Family Care members receive LTC services to help them live in their own homes whenever possible.

The Family Care Partnership Program is an integrated health and LTC program for frail elders and people with disabilities.

The Program of All-Inclusive Care for the Elderly (PACE) provides a full range of LTC, health care, and prescription drugs to older people with chronic needs.

All of these programs are administered by managed care organizations (MCO). Click here to see what's new!   Family Care program-specific terms and acronyms.
Providers who serve members enrolled in Family Care, Family Care Partnership, and PACE are referred to as adult LTC waiver providers.

Family Care, Family Care Partnership,
PACE Administrators

Family Care, Family Care Partnership,
PACE Contracted Providers

Family Care, Family Care Partnership,
PACE Members

This information is for MCO staff who plan, direct, or coordinate their organization’s Family Care, Family Care Partnership, or PACE programs.

This information is for health care providers and service providers who contract with an MCO to provide care or services to members.

This information is for individuals who are enrolled in Family Care, Family Care Partnership, or PACE.


Administrators Providers Members



What's New?
A summary of what is new for adult LTC waiver programs: Providers who serve members in Family Care, Family Care Partnership, and PACE must enroll as Medicaid providers through ForwardHealth. For more information, visit the Provider Enrollment Information page.


 
 
 
 
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