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Welcome  » April 20, 2024 11:12 AM
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Alerts
  • OnBase Outage: Portal users will be unable to access documents housed in OnBase from 4 a.m. on April 20, 2024, to midnight on April 21, 2024. During this window, we will make necessary upgrades to the OnBase system.

  • While some disruption is still occurring due to the cyber security incident involving Change Healthcare, providers who use Change Healthcare may once again submit pharmacy Point-of-Sale claims. Visit the ForwardHealth Change Healthcare Service Interruption: Resources page for more information.

  • Multi-factor authentication (MFA) is now required for the secure ForwardHealth Portal. Providers are encouraged to refer to the ForwardHealth Multi-Factor Authorization Instruction Sheet for help setting up MFA preferences.
    Providers may contact their Portal account administrator or call the ForwardHealth Portal Help Desk at 866-908-1363. Note: This is a project-specific announcement and is not related to the Change Healthcare disruption.
ForwardHealth Wisconsin Well Women Program Trainings

Wisconsin Well Women Program Trainings

  • Module 1 — This training module contains the agenda for the entire training session. Providers are also shown where to find communications such as Updates, Alerts, and the Online Handbook within the Portal (DLTC).
  • Module 2 — This training module contains information on paper and electronic activity and follow-up reporting, including reminders and tips for ensuring that providers include the proper information so that the form can be matched with the appropriate claim (DLTC).
  • Module 3 — This training module contains information on paper and electronic claims submission, including billing reminders and information on how to resubmit a denied claim (DLTC).
  • Module 4 — This training module contains information on how to establish a secure provider Portal account (DLTC).
  • Module 5 — This training module contains information on enrollment verification, including information on the new W3P identification cards and tips to help providers find enrollee information. Providers are also given a list of resources and important phone numbers (DLTC).
 
 
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Wisconsin Department of Health Services
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