• ForwardHealth Portal Electronic Payment
• Changes to Crisis Intervention Services and Claims Submission
• Submitting Dental Claims Through the ForwardHealth Portal

Options for Electronic Claims Submission Training

• Module 1: Introduction to Options for Electronic Claims Submission
• Module 2: Portal Claims
• Module 3: Provider Electronic Solutions Basics/Lists
• Module 4: Provider Electronic Solutions Claims Overview
• Module 5: Resources
• PDF of PowerPoint Presentation
• Electronic Claims Submission Comparison Chart (professional/institutional/dental)
• Electronic Claims Submission Comparison Chart (compound/non-compound drug)

Drug Rebate Portal Training

• ForwardHealth Drug Rebate Portal Overview
• Enrolling a Manufacturer on the ForwardHealth Portal (Updated 2022)
• Accessing Drug Rebate Invoices
• Drug Rebate Electronic Claims
• Creating an Electronic ROSI
• Creating an Electronic PQAs
• Uploading Manufacturers Electronic ROSI or PQAs file

Overview of ForwardHealth Coordination of Benefits and the Commercial Insurance Process

• General Concepts of COB
• General Concepts of COB (PDF)
• The COB Process
• The COB Process (PDF)
• Other COB Policy Reminders and Resources
• Other COB Policy Reminders and Resources (PDF)

Special Considerations for Behavioral Treatment Providers Regarding the Coordination of Benefits Process

• Key Concepts of Behavioral Treatment Claims and Prior Authorization Requests
• Key Concepts of Behavioral Treatment Claims and Prior Authorization Requests (PDF)
• The Coordination of Benefits Process Specific to Behavioral Treatment Services
• The Coordination of Benefits Process Specific to Behavioral Treatment Services (PDF)
• Other Coordination of Benefits Processes to Consider
• Other Coordination of Benefits Processes to Consider (PDF)

• How to Extend a PA that has been Returned for Provider Review (6:23)
• Navigating the Real-Time PA Approval Process for Physical Therapy, Occupational Therapy, and Speech and Language Pathology Through the Portal
• New Policy Coverage and Prior Authorization Process for Enteral Nutrition Formula
• Prior Authorization Enhancements
• Submitting Prior Authorization Forms for Dental Procedures
• Submitting Prior Authorization Requests for Full Dentures Through the Portal for Real-Time Review and Approval (13:35)
• Walkthrough of Submitting a Prior Authorization for CGM Devices and Accessories

For full EVV training resources, please visit:

• Electronic Visit Verification (EVV): Training | Wisconsin Department of Health Services
• How Non-Medicaid Providers Apply for an EVV Unique Provider ID
• Worker Identification
• Fee-for-Service EVV Administrator Claim Edits PowerPoint
• Fee-for-Service EVV Administrator Claim Edits Video

• Newborn Reporting
• Wisconsin Well Women Program Reporting Form

Collaborative Care

• Collaborative Care Model Training Video
• DHS Collaborative Care Model Resources
• Coordinating Care with Other Providers via the Prior Authorization Collaborative

Links to Other Resources

• Medicaid Program Integrity Education
• DHS Webcasts
• Express Enrollment Training for Partners, Providers, and Qualified Hospitals

• Payment Integrity Review Program

Fraud, Waste, and Abuse Modules

• Module 1: Overview of the OIG
• Module 2: Provider Fraud, Waste, and Abuse in the Wisconsin Medicaid Program
• Module 3: Wisconsin Medicaid Enrollment Tips for Providers
• Module 4: Wisconsin Medicaid Self-Audit Tips for Providers

BadgerCare Plus/Medicaid SSI HMO or Children's Specialty Managed Care Prepaid Inpatient Health Plan Provider Appeals

• Provider Appeals Portal Submission Training
• Provider Appeals Portal Checklist

• Navigation for Adult LTC Resources
• Adult LTC Waiver Provider Enrollment Training
• Adult LTC Waiver Provider Demographic Maintenance Training
• Adult LTC Waiver Add a Waiver Service Training
• Adult LTC Add Waiver Programs Training
• Adult LTC Disenroll from Waiver Service or Program Training
• Adult LTC Waiver Provider Re-enrollment Training
• How to Upload Documents
• Adult LTC Waiver Provider Enrollment Live Training Presentation