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Welcome  » April 18, 2024 11:28 PM
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  • OnBase Outage: Portal users will be unable to access documents housed in OnBase from 4 a.m. on April 20, 2024, to midnight on April 21, 2024. During this window, we will make necessary upgrades to the OnBase system.

  • While some disruption is still occurring due to the cyber security incident involving Change Healthcare, providers who use Change Healthcare may once again submit pharmacy Point-of-Sale claims. Visit the ForwardHealth Change Healthcare Service Interruption: Resources page for more information.

  • Multi-factor authentication (MFA) is now required for the secure ForwardHealth Portal. Providers are encouraged to refer to the ForwardHealth Multi-Factor Authorization Instruction Sheet for help setting up MFA preferences.
    Providers may contact their Portal account administrator or call the ForwardHealth Portal Help Desk at 866-908-1363. Note: This is a project-specific announcement and is not related to the Change Healthcare disruption.
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Children’s Long-Term Support Program


The Children's Long-Term Support (CLTS) Program provides services for children and young adults under the age of 22 with significant developmental, physical, or emotional disabilities. These services support participants and their families to remain in their home or community.

For information specific to children and families, visit the Wisconsin Department of Health Services (DHS) site.

DHS has contracted with a third-party administrator (TPA) claims processing vendor for the CLTS Waiver provider services. The DHS TPA vendor is Wisconsin Physicians Service (WPS). WPS processes and issues payments for CLTS services, collects and reports claims data, and recovers overpayments on behalf of DHS according to federal regulations.
Information for Providers

Information for County Waiver Agencies

Participant
CLTS Waiver: Who is Eligible?
This is general eligibility program information.

Eligibility and Enrollment Streamlining
This is information for county waiver agencies (CWAs).
Provider
Register to Become a Provider
The first step in becoming an approved provider of CLTS waiver services is to register with DHS.

CWA Provider Registration Information
This is registration information for CWAs.

Waiver Manual for the CLTS Waiver Program
This manual provides program information for county waiver agencies.
CLTS Statewide Uniform Rate Schedule
These are approved rates by service category.
CLTS Waiver Program Service Rates
This is additional information about the CLTS Waiver Program Service Rates.
 

Wisconsin Physicians Service Provider Portal
The Wisconsin Physicians Service (WPS) provider portal is available for CLTS providers to obtain access to participant information, authorizations, claims, and secure messaging.
Waiver Agency Portal
The waiver agency portal is available for county waiver agencies to access interChange functionality, enter/update CLTS enrollment, and access reports.
Children’s Incident Tracking and Reporting System
Children’s Incident Tracking and Reporting (CITR) is a secure data collection, tracking, and reporting aid to support local, regional, and state staff to work as a team to identify, track, and report incidents.
Children’s Functional Screen
The Functional Screen system is a web-based application used to collect information about an individual’s functional status (activities of daily living), health, and need for assistance to determine functional eligibility.
 

Provider Help and Contacts

Provider Registration and Directory Assistance: 833-940-1576
   Monday through Friday: 8 a.m.–4:30 p.m.
   Find a Provider Relations Representative in your area

Claims Processing and Authorized Service Questions: 877-298-1258
   Monday through Friday: 8 a.m.–4:30 p.m.
   WPS Provider Help Line

County Staff Help and Contacts

Children and Family Program Specialists
Children’s Programs Email Addresses

 

What's New?
A summary of what is new for children’s specialty programs:
 
 
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