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  • Change Healthcare (CHC) has begun submitting some batch X12 electronic transactions to ForwardHealth. The volume of backlogged claims held by CHC and the amount of time it will take CHC to send them is unknown. ForwardHealth will process them in the order received.

    Visit the Change Healthcare Service Interruption: Resources page for more information on the security incident and for ForwardHealth resources.

  • Multi-factor authentication (MFA) is now required for the secure ForwardHealth Portal. Providers are encouraged to refer to the ForwardHealth Multi-Factor Authorization Instruction Sheet for help setting up MFA preferences.
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CP_PA_Training_2020.htm

New Coverage Policy and Prior Authorization Process for Enteral Nutrition Formula Training



Training Information

New Coverage Policy and Prior Authorization Process for Enteral Nutrition Formula Training

Effective for dates of service (DOS) on and after April 1, 2020, ForwardHealth introduces new coverage policy for enteral nutrition formula and enteral feeding supplies to improve and increase member access and to reduce administrative burden to providers.

Topics Covered

The Resources training session will cover the following topics:
  • Introduction
  • Policy
  • Prior Authorization (PA) Improvements
  • PA Submission Changes
  • PA Submission
  • PA Requests Submitted via the ForwardHealth Portal
  • PA Adjudication
  • Provider Resources

Registration

Registration, including an email address, is required for these sessions so important access information can be distributed to attendees.

Questions Regarding Registration

For questions regarding registration, contact Provider Services at (800) 947-9627.

Participation

These online (real-time, Web-based) training sessions are facilitated through HPE® MyRoom. Prior to attending a MyRoom session for the first time, providers will need to download and install MyRoom software. Access the "Information Regarding HPE® MyRoom" document for basic information regarding downloading, installing, and using MyRoom.

NOTE:

If you do not receive an e-mail within 24 hours of registering, please contact your Provider Relations field representative. Providers are encouraged to check their Junk (spam) e-mail folder to ensure that the registration message was not inadvertently flagged/sorted as junk mail.

Presentation

Presentation

Registration Fee
There is no registration fee.


Registration Deadline
4/30/2020 12:00:00 AM


 
 
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