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Residential SUD Treatment Resources Page

Residential Substance Use Disorder Treatment Benefit Resources

This page includes summaries and explanations of recently published materials and resources related to the new Wisconsin Medicaid residential SUD treatment benefit.

Understanding the New Residential Substance Use Disorder Treatment Benefit

The new residential SUD treatment benefit provides treatment for adults and youth to promote recovery from SUD and to reduce the incidence and duration of institutional care members might otherwise need. Coverage is available in medically monitored treatment and transitional treatment facilities certified in Wisconsin under Wis. Admin. Code §§ DHS 75.11 and 75.14. The residential SUD treatment benefit does not include coverage in non-treatment residential settings, such as sober living homes, recovery residences, or community living arrangements.

The December 2020 ForwardHealth Update (2020-42), titled “New Benefit for Residential Substance Use Disorder Treatment,” offers policy information for covered and noncovered services, prior authorization, claims submission, and reimbursement. Attachment A of the Update provides definitions of residential SUD treatment services. Attachment B clarifies enrollment information and residential SUD treatment provider specialty enrollment criteria.

Sharing Information About the Residential Substance Use Disorder Treatment Benefit With Members

The Wisconsin Department of Health Services has published the Residential SUD Treatment Benefit Member Brochure, P-02615, to educate BadgerCare Plus and Medicaid members about the new residential SUD treatment benefit. The member brochure gives a high-level overview of the benefit and explains how members can find a residential SUD treatment provider.

The member brochure is available in both Spanish and English. Providers are encouraged to download the member brochure for distribution.

Enrollment Criteria

For more information about enrollment criteria for the residential substance use disorder treatment provider type and specialties, providers should visit the Information for Specific Provider Types Portal page.

Notifying Income Maintenance Agencies of Member Eligibility Changes

Beginning on February 1, 2021, residential SUD treatment providers should complete the Residential SUD Treatment for BadgerCare Plus and Medicaid Members form, F-02766 (02/2021), and send it to the appropriate document processing unit on the member’s behalf. This will inform income maintenance agencies of a member’s participation in residential SUD treatment. Members who self-report the information to their income maintenance agency will still need their provider to complete and submit the Residential SUD Treatment for BadgerCare Plus and Medicaid Members form as verification. Failure to report this information could prevent providers from being reimbursed for services.

The Residential Substance Use Disorder Treatment for BadgerCare Plus and Medicaid Members form can be found on the Forms page of the ForwardHealth Portal.

Members living in Milwaukee County Members living outside of Milwaukee County
For members living in Milwaukee County, providers may submit the Residential SUD Treatment for BadgerCare Plus and Medicaid Members form using either of the following methods:
  • Fax—Forms may be faxed to 888-409-1979.
  • Mail—Forms may be mailed to the following address:
     Milwaukee Document Processing Unit
     PO Box 05676
     Milwaukee WI 53205
For members who live in Wisconsin but not in Milwaukee County, providers may submit the Residential SUD Treatment for BadgerCare Plus and Medicaid Members form using either of the following methods:
  • Fax—Forms may be faxed to 855-293-1822.
  • Mail—Forms may be mailed to the following address:
     Centralized Document Processing Unit
     PO Box 05234
     Janesville WI 53547

Contact HMOs and Managed Care Organizations

ForwardHealth encourages providers to contact HMOs and managed care organizations to notify them that they are a Medicaid-enrolled residential SUD treatment provider. ForwardHealth expects providers to notify the member’s managed care organization with 48 hours of admission, and to coordinate with the managed care organization before discharge to develop a continuing care plan. Contacts for these organizations are provided for provider convenience in the HMO and MCO Contact Information list.

Contact County Human Service Departments

Providers may need to connect with the county human services department from the member’s county of residence to coordinate care or discuss other supports, such as room and board assistance. Contacts for each county human service agency are provided on the Wisconsin Community Program, Social Service, and Human Service Agencies webpage.

Reimbursement Rates

Residential SUD treatment benefit services are reimbursed fee-for-service for all BadgerCare Plus and Medicaid members. Refer to reimbursement rates available on the Portal for residential SUD treatment services.

American Society of Addiction Medicine Criteria Course

Wisconsin Connect, a nonprofit organization, offers the American Society of Addiction Medicine (ASAM) Criteria Course trainings about residential SUD treatment. Providers can sign up for the ASAM Criteria Course on the ASAM trainings page of Wisconsin Connect’s website. For more resources and trainings, providers should visit Wisconsin Connect’s website.
In addition, the Department of Health Services, Division of Care and Treatment Services will host monthly community of practice (CoP) trainings beginning on February 26.

ForwardHealth Trainings

Starting on May 1, 2021, ForwardHealth will host residential SUD weekly technical assistance calls on the first and third Thursdays of every month from 1-2 PM.

The weekly calls are available to all Medicaid-enrolled residential SUD treatment providers to give technical assistance on enrollment, prior authorization, claims, and other ForwardHealth policies and processes.

The weekly technical assistance calls will be virtual on Zoom. The Zoom link is https://dhswi.zoom.us/j/89026027808 and the meeting ID Is 890 2602 7808. Residential SUD treatment professionals can also call into the Zoom meetings with the phone number 312-626-6799.

ForwardHealth Online Handbook

ForwardHealth added a new service area, Residential SUD Treatment, to the ForwardHealth Online Handbook. ForwardHealth’s policy changes can be found in published ForwardHealth Updates and the Online Handbook. Providers should refer to the Online Handbook for real-time policy information.

Frequently Asked Questions

ForwardHealth has answered residential SUD treatment benefit FAQs (last updated 6/24/21) about the new residential SUD treatment benefit. Questions can be submitted to DHSMedicaidSUD@dhs.wisconsin.gov. These FAQs may be updated periodically.

Stay Informed

Join the DMS - Medicaid Behavioral Health Services email list to get updates about this topic from the Department of Health Services. ForwardHealth announces policy changes with ForwardHealth Updates; sign up for the ForwardHealth email list to get the latest information from ForwardHealth.

 
 
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