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Welcome  » April 23, 2024 1:43 AM
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  • While some disruption is still occurring due to the cyber security incident involving Change Healthcare, providers who use Change Healthcare may once again submit pharmacy Point-of-Sale claims. Visit the ForwardHealth Change Healthcare Service Interruption: Resources page for more information.

  • Multi-factor authentication (MFA) is now required for the secure ForwardHealth Portal. Providers are encouraged to refer to the ForwardHealth Multi-Factor Authorization Instruction Sheet for help setting up MFA preferences.
    Providers may contact their Portal account administrator or call the ForwardHealth Portal Help Desk at 866-908-1363. Note: This is a project-specific announcement and is not related to the Change Healthcare disruption.
Telehealth Expansion and Related Resources Page on the ForwardHealth Portal

ForwardHealth has established a Telehealth Expansion and Related Resources for Providers page to provide information related to telehealth expansion and to keep providers informed about news, resources, and policy related to telehealth. Providers are encouraged to check this Portal page frequently to stay informed about this quickly evolving situation.

The page clarifies temporary versus permanent telehealth policy and provides background information related to telehealth expansion. It also includes summaries and explanations of the recently published materials, FAQs, and other resources related to telehealth.

For specific questions related to telehealth coverage and policy, please email DHStelehealth@dhs.wisconsin.gov.

 
 
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