Telehealth Expansion and Related Resources Page on the ForwardHealth Portal

Welcome » May 9, 2025 2:37 AM

	Alerts
	Children’s Long-Term Support (CLTS) Program Providers and County Waiver Agencies: The CLTS Operations Team is available for your questions about submitting prior authorizations (PAs) or claims for CLTS services. Reach the CLTS Operations Team at 844-942-5870 or CLTSOperations@gainwelltechnologies.com. Attention CLTS Providers: The CLTS Prior Authorization Conversion is still processing. If you have any difficulties submitting claims, please contact the CLTS Operations Team at 844-942-5870 or CLTSOperations@gainwelltechnologies.com.

ForwardHealth has established a Telehealth Expansion and Related Resources for Providers page to provide information related to telehealth expansion and to keep providers informed about news, resources, and policy related to telehealth. Providers are encouraged to check this Portal page frequently to stay informed about this quickly evolving situation.

The page clarifies temporary versus permanent telehealth policy and provides background information related to telehealth expansion. It also includes summaries and explanations of the recently published materials, FAQs, and other resources related to telehealth.

For specific questions related to telehealth coverage and policy, please email DHStelehealth@dhs.wisconsin.gov.

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Wisconsin Department of Health Services

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