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Welcome  » April 26, 2024 10:15 PM
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Alerts
  • Change Healthcare (CHC) has begun submitting some batch X12 electronic transactions to ForwardHealth. The volume of backlogged claims held by CHC and the amount of time it will take CHC to send them is unknown. ForwardHealth will process them in the order received.

    Visit the Change Healthcare Service Interruption: Resources page for more information on the security incident and for ForwardHealth resources.

  • Multi-factor authentication (MFA) is now required for the secure ForwardHealth Portal. Providers are encouraged to refer to the ForwardHealth Multi-Factor Authorization Instruction Sheet for help setting up MFA preferences.
    Providers may contact their Portal account administrator or call the ForwardHealth Portal Help Desk at 866-908-1363. Note: This is a project-specific announcement and is not related to the Change Healthcare disruption.
School-Based Service

Resources for School-Based Service Providers

Reference Materials

Effective January 1, 2009, the State of Wisconsin contracted with Public Consulting Group, Inc. (PCG) to manage the Wisconsin School-Based Services (SBS) and Medicaid Administrative Claiming (MAC) Programs. For additional information regarding these programs, including training and other important resource materials, the following PCG contact information is provided.

PCG Contact Information:

  • Wisconsin MAC/SBS Hotline: 1-877-395-5019
    • If you are a sampled participant in need of a username or password or have questions regarding your Random Moment Time Study, PRESS 1.
    • If you are a Medicaid Point of Contact calling with questions regarding the SBS Program, Financial Website, or Student Roster Uploads, PRESS 2.
    • If you are a Medicaid Point of Contact calling with questions regarding your Staff Pool List, Random Moment Time Studies, or MAC Claiming, PRESS 3.
    • If you are a Medicaid Point of Contact with any additional questions, PRESS 4.
 
 
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