| - The ForwardHealth Portal (Portal) will be unavailable for maintenance beginning on Saturday, July 26, 2025, at 10 p.m. Central Time (CT) through Sunday, July 27, 2025, at 8 a.m. CT. ForwardHealth does not expect any impacts to features or functionality because of this maintenance. Please contact the Portal Help Desk at 866-908-1363 if you have any issues.
- Children’s Long-Term Support (CLTS) Program Providers and County Waiver Agencies: The CLTS Operations Team is available for your questions about submitting prior authorizations (PAs) or claims for CLTS services. Reach the CLTS Operations Team at 844-942-5870 or CLTSOperations@gainwelltechnologies.com.
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