On November 15, 2018, providers and billing staff who are new users of the ForwardHealth Portal are invited to attend the Portal Basics for New Users – Claims and Member Enrollment Verification training.
This training session will include a basic introduction to, and overview of, the public and secure areas of the Portal. Attendees are encouraged to have established a secure Provider Portal account prior to attending a training session.
This training session will cover the following topics:
Providers do not need to register to participate in these online (real-time, Web-based) training sessions.
These online (real-time, Web-based) sessions are facilitated through HPE® MyRoom. Prior to attending a MyRoom session for the first time, providers will need to download and install MyRoom software. Access the "Information Regarding HPE® MyRoom" document for basic information regarding downloading, installing, and using MyRoom.
Note: A separate phone line/phone number is not needed to listen in/participate in a MyRoom training session. For assistance with the sound or the communication tools in MyRoom, contact MyRoom technical support at (888) 351-4732.
Participants enter MyRoom by selecting the appropriate participant key below. Participants may enter the training session at 12:30 p.m. This training session begins at 1:00 p.m. (CST) and end at 2:30 p.m. (CST).
The presentation and handouts will be available to preview and download a week prior to the training.
Because you have not recently performed an action that loads or reloads a page, your session will expire in Upon expiration your unsaved data will be lost and you will be required to login again to begin a new session. To avoid a session expiration, click this button to extend your session.
Extend