Policy

ForwardHealth Updates

ForwardHealth Updates announce changes in policy and coverage, prior authorization requirements, and claim submission requirements. They communicate new initiatives from the Wisconsin Department of Health Services and new requirements from the federal Centers for Medicare & Medicaid Services and the Wisconsin state legislature.

Adult Long-Term Care Updates

Adult Long-Term Care Updates announce changes in policy, contract amendments, waiver updates, and other program information. They communicate new initiatives from the Wisconsin Department of Health Services and new requirements from the federal Centers for Medicare & Medicaid Services and the Wisconsin state legislature.

ForwardHealth Online Handbook

The ForwardHealth Online Handbook contains all current policy and billing information for Wisconsin Medicaid, BadgerCare Plus, Family Care, Family Care Partnership, the Program of All-Inclusive Care for the Elderly (PACE), IRIS (Include, Respect, I Self-Direct) the Wisconsin HIV Drug Assistance Program, and the Wisconsin Chronic Disease Program. After information is published in an Update, the Online Handbook is revised when appropriate.

Forms

The Forms page contains links to forms for prior authorization, claim processing, and documenting special circumstances. Most forms are available as fillable PDF documents; some forms are also available as fillable Word documents.

Communication

User Guides and Instruction Sheets

ForwardHealth user guides and instruction sheets provide Portal users with step-by-step instructions and screen shots to help navigate Portal functionality. They do not contain policy information.

Trainings

The ForwardHealth Trainings page provides information about in-person trainings, real-time web-based trainings, and pre-recorded webcasts.

ForwardHealth Connect Newsletter

The ForwardHealth Connect newsletter is published monthly. It lists program and policy communications that were recently published and informs the community of trainings, key resources, and pointers for successfully navigating ForwardHealth.

Email Subscriptions

Providers can receive the latest information from ForwardHealth by subscribing to one or more of the available email subscription options.