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Alerts
  • Children’s Long-Term Support (CLTS) Program Providers and County Waiver Agencies: The CLTS Operations Team is available for your questions about submitting prior authorizations (PAs) or claims for CLTS services. Reach the CLTS Operations Team at 844-942-5870 or CLTSOperations@gainwelltechnologies.com.
  • Attention CLTS Providers: The CLTS Prior Authorization Conversion is still processing. If you have any difficulties submitting claims, please contact the CLTS Operations Team at 844-942-5870 or CLTSOperations@gainwelltechnologies.com.
School-Based Service

Resources for School-Based Service Providers

Reference Materials

Effective January 1, 2009, the State of Wisconsin contracted with Public Consulting Group, Inc. (PCG) to manage the Wisconsin School-Based Services (SBS) and Medicaid Administrative Claiming (MAC) Programs. For additional information regarding these programs, including training and other important resource materials, the following PCG contact information is provided.

PCG Contact Information:

  • Wisconsin MAC/SBS Hotline: 1-877-395-5019
    • If you are a sampled participant in need of a username or password or have questions regarding your Random Moment Time Study, PRESS 1.
    • If you are a Medicaid Point of Contact calling with questions regarding the SBS Program, Financial Website, or Student Roster Uploads, PRESS 2.
    • If you are a Medicaid Point of Contact calling with questions regarding your Staff Pool List, Random Moment Time Studies, or MAC Claiming, PRESS 3.
    • If you are a Medicaid Point of Contact with any additional questions, PRESS 4.
 
 
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Wisconsin Department of Health Services
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