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November 6, 2025 6:26 PM
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System Availability Notice: Due to scheduled maintenance, the ForwardHealth Portal will be intermittently unavailable between 12 and 6 a.m. on Sunday, November 9, 2025.
School-Based Services
Resources for School-Based Services Providers
PCG Resources
The State of Wisconsin contracts with Public Consulting Group, Inc. (PCG) to manage the Wisconsin school-based services (SBS) and Medicaid Administrative Claiming (MAC) programs. PCG contact information for these programs, including training and other important resource materials, is available below:
PCG Claiming System
website
Email questions about MAC:
wimacs@pcgus.com
Email questions about cost reporting:
wicostreport@pcgus.com
Phone number for SBS/MAC questions: 877-395-5019
ForwardHealth Provider Trainings
The
Trainings
page has links to general provider trainings.
The School-Based Services Expansion for 2025-2026 training is located under the Provider/Service Area Specific drop-down menu on the
Trainings
page. Scroll down to the School-Based Services heading. The SBS-specific training links are under that heading.
School-Based Services ForwardHealth Updates
  ForwardHealth Update
2025-20
, “School-Based Services Expansion”   ForwardHealth Update
2025-22
, “Claims Submission Information for Expanded School-Based Services”
Additional Resources
Wisconsin Department of Public Instruction
SBS website
School-Based Services ForwardHealth Online Handbook
School-Based Services ForwardHealth Updates
School-Based Services Expansion Frequently Asked Questions