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Welcome  » April 19, 2024 3:59 PM
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Alerts
  • OnBase Outage: Portal users will be unable to access documents housed in OnBase from 4 a.m. on April 20, 2024, to midnight on April 21, 2024. During this window, we will make necessary upgrades to the OnBase system.

  • While some disruption is still occurring due to the cyber security incident involving Change Healthcare, providers who use Change Healthcare may once again submit pharmacy Point-of-Sale claims. Visit the ForwardHealth Change Healthcare Service Interruption: Resources page for more information.

  • Multi-factor authentication (MFA) is now required for the secure ForwardHealth Portal. Providers are encouraged to refer to the ForwardHealth Multi-Factor Authorization Instruction Sheet for help setting up MFA preferences.
    Providers may contact their Portal account administrator or call the ForwardHealth Portal Help Desk at 866-908-1363. Note: This is a project-specific announcement and is not related to the Change Healthcare disruption.
School-Based Service

Resources for School-Based Service Providers

Reference Materials

Effective January 1, 2009, the State of Wisconsin contracted with Public Consulting Group, Inc. (PCG) to manage the Wisconsin School-Based Services (SBS) and Medicaid Administrative Claiming (MAC) Programs. For additional information regarding these programs, including training and other important resource materials, the following PCG contact information is provided.

PCG Contact Information:

  • Wisconsin MAC/SBS Hotline: 1-877-395-5019
    • If you are a sampled participant in need of a username or password or have questions regarding your Random Moment Time Study, PRESS 1.
    • If you are a Medicaid Point of Contact calling with questions regarding the SBS Program, Financial Website, or Student Roster Uploads, PRESS 2.
    • If you are a Medicaid Point of Contact calling with questions regarding your Staff Pool List, Random Moment Time Studies, or MAC Claiming, PRESS 3.
    • If you are a Medicaid Point of Contact with any additional questions, PRESS 4.
 
 
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Wisconsin Department of Health Services
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