wisconsin.gov HomeState AgenciesDepartment of Health Services
Welcome  » July 3, 2025 12:43 AM
Login
Search
Alerts
  • Children’s Long-Term Support (CLTS) Program Providers and County Waiver Agencies: The CLTS Operations Team is available for your questions about submitting prior authorizations (PAs) or claims for CLTS services. Reach the CLTS Operations Team at 844-942-5870 or CLTSOperations@gainwelltechnologies.com.
School-Based Service

Resources for School-Based Service Providers

Reference Materials

Effective January 1, 2009, the State of Wisconsin contracted with Public Consulting Group, Inc. (PCG) to manage the Wisconsin School-Based Services (SBS) and Medicaid Administrative Claiming (MAC) Programs. For additional information regarding these programs, including training and other important resource materials, the following PCG contact information is provided.

PCG Contact Information:

  • Wisconsin MAC/SBS Hotline: 1-877-395-5019
    • If you are a sampled participant in need of a username or password or have questions regarding your Random Moment Time Study, PRESS 1.
    • If you are a Medicaid Point of Contact calling with questions regarding the SBS Program, Financial Website, or Student Roster Uploads, PRESS 2.
    • If you are a Medicaid Point of Contact calling with questions regarding your Staff Pool List, Random Moment Time Studies, or MAC Claiming, PRESS 3.
    • If you are a Medicaid Point of Contact with any additional questions, PRESS 4.
 
 
About  |  Contact |  Disclaimer  |  Privacy Notice
Wisconsin Department of Health Services
Production PROD_WIPortal2_M1009E__1
Browser Tab ID: 1   -1