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Welcome  » April 13, 2024 7:53 AM
  • While some disruption is still occurring due to the cyber security incident involving Change Healthcare, providers who use Change Healthcare may once again submit pharmacy Point-of-Sale claims. Visit the ForwardHealth Change Healthcare Service Interruption: Resources page for more information.

  • Multi-factor authentication (MFA) is now required for the secure ForwardHealth Portal. Providers are encouraged to refer to the ForwardHealth Multi-Factor Authorization Instruction Sheet for help setting up MFA preferences.
    Providers may contact their Portal account administrator or call the ForwardHealth Portal Help Desk at 866-908-1363. Note: This is a project-specific announcement and is not related to the Change Healthcare disruption.
HealthCheck Toolkit
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HealthCheck Toolkit

DHS encourages providers and associations to share any or all information in the HealthCheck Toolkit. For example, newsletter articles can be posted on a website or published within a newsletter, the HealthCheck provider video and/or brochure can be shared on social media, or DHS can be invited to present at an annual conference.

Available resources How to use resources Where to access resources
HealthCheck provider video (2:20) HealthCheck provider video thumbnail image This is an educational video about HealthCheck for professionals:
  • Post the video hyperlink on your website.
  • Share via social media.
Access the video on:
Newsletter articles
  • Announcement introducing HealthCheck video for professionals (174 words)
  • Short overview of HealthCheck (114 words)
  • Longer overview of HealthCheck (435 words)
These newsletter articles help create awareness about HealthCheck:
  • Post on your website.
  • Publish within a newsletter.
Download the Microsoft Word document for simple copying and pasting.
Social media posts for Facebook and Twitter
Social media posts thumbnail image
Share via social media on a regular rotation to create awareness of HealthCheck.
  • Download the Microsoft Word document of sample social media posts to post.
  • You can also follow and share DHS posts on social media:
    • Facebook: Follow the Wisconsin Department of Health Services on Facebook and share HealthCheck posts you see to your organization’s Facebook page.
    • Twitter: Follow WIDeptHealthServices (@DHSWI) on Twitter and retweet HealthCheck posts.
HealthCheck tri-fold brochure for members and ordering information
HealthCheck tri-fold brochure thumbnail image
This brochure is a great overview of the benefit to help educate families:
  • Mail to membership.
  • Distribute at meetings.
  • Have available in your lobby.
HealthCheck mini poster (8.5” x 11”) and ordering information
HealthCheck mini poster thumbnail image
Use this mini poster to create awareness about HealthCheck:
  • Distribute at meetings.
  • Have available in your lobby.
  • Post in exam rooms.
ForwardHealth Updates (2019-05 and 2019-08)
Forward Health Updates thumbnail image
These Updates provide more in-depth information about HealthCheck. Share these with Medicaid-enrolled providers in your office or association. To access PDFs of these ForwardHealth Updates, see:
ForwardHealth HealthCheck FAQs for providers Share with Medicaid-enrolled providers in your office or association.
ForwardHealth HealthCheck FAQs for members Share with Medicaid-enrolled providers and front room staff in your office or association.

More Information and Request a Presentation

Associations may call Provider Services at 800-947-9627 for more information about HealthCheck, such as having DHS deliver a presentation at an association conference, provide a HealthCheck webinar, or offer group training on HealthCheck.

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Wisconsin Department of Health Services
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