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Welcome  » April 26, 2024 11:16 PM
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  • Change Healthcare (CHC) has begun submitting some batch X12 electronic transactions to ForwardHealth. The volume of backlogged claims held by CHC and the amount of time it will take CHC to send them is unknown. ForwardHealth will process them in the order received.

    Visit the Change Healthcare Service Interruption: Resources page for more information on the security incident and for ForwardHealth resources.

  • Multi-factor authentication (MFA) is now required for the secure ForwardHealth Portal. Providers are encouraged to refer to the ForwardHealth Multi-Factor Authorization Instruction Sheet for help setting up MFA preferences.
    Providers may contact their Portal account administrator or call the ForwardHealth Portal Help Desk at 866-908-1363. Note: This is a project-specific announcement and is not related to the Change Healthcare disruption.
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Introducing the Adult Long-Term Care Update

The Wisconsin Department of Health Services has published Adult Long-Term Care Update 2022-01, titled “Introducing the Adult Long-Term Care Update and ForwardHealth Portal Enhancements.” We are excited to share the first issue of this new publication. The purpose of Updates is to share important information that affects service providers and other stakeholders for Wisconsin Medicaid’s adult long-term care (LTC) programs: Family Care, Family Care Partnership, IRIS (Include, Respect, I Self-Direct), and the Program of All-Inclusive Care for the Elderly.

We will use Updates to tell you about changes in policy, waiver updates, and other program information. Updates will tell you about our new initiatives and new requirements from the federal Centers for Medicare & Medicaid Services and/or the Wisconsin state legislature.

We encourage you to spread the word about this publication to other adult LTC service providers and stakeholders to help them stay informed.

 
 
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Wisconsin Department of Health Services
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