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  • Children’s Long-Term Support (CLTS) Program Providers and County Waiver Agencies: The CLTS Operations Team is available for your questions about submitting prior authorizations (PAs) or claims for CLTS services. Reach the CLTS Operations Team at 844-942-5870 or CLTSOperations@gainwelltechnologies.com.
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Pharmacies Can Access List of Members Eligible for Comprehensive Medication Review and Assessment Services

Pharmacies that are accredited with the Wisconsin Pharmacy Quality Collaborative (WPQC) and have a secure ForwardHealth Portal account now have access to a monthly list of current members who visit their pharmacy and may be eligible to receive Comprehensive Medication Review and Assessment (CMR/A) services. (Comprehensive Medication Review and Assessment Services are part of the Medication Therapy Management [MTM] benefit.) The customized MTM Benefit Eligible Member List of CMR/A-eligible members will be updated the second Wednesday of every month.

For more information about MTM services, providers may refer to the Medication Therapy Management chapter of the Covered and Noncovered Services section of the Pharmacy service area of the ForwardHealth Online Handbook.

 
 
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