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  • The OnBase upgrade from Version EP3 to 25 is complete. The purpose of this upgrade is to keep the software current, apply code fixes, and to facilitate the ability to expand its functionality with future changes as needed. For questions, additional assistance, or to report an issue, users may contact the Portal Help Desk.
Important Information for Medicaid and BadgerCare Plus Members Regarding Anthem Data Breach

The insurance company, Anthem, announced February 4, 2015, that its database had been hacked, exposing personal data on as many as 80 million records for current and former members and employees. This security breach may affect some Wisconsin Medicaid and BadgerCare Plus members. For more information, members should access a letter from the president and CEO of Anthem and a list of frequently asked questions.

Members should also be aware of e-mail scams that are targeting current and former members. These scams are designed to appear as if they are from Anthem, and the e-mail includes a link for credit monitoring. These e-mails are not from Anthem and members should delete them without opening the e-mail. For more information on steps members can take, refer to this guidance from Anthem.

For any questions related to this incident, members are encouraged to call 1-877-263-7995.

 
 
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Wisconsin Department of Health Services
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