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Information About Electronic Visit Verification (EVV)

EVV Soft Launch Extended

The Wisconsin Department of Health Services (DHS) is extending the soft launch phase of electronic visit verification (EVV). DHS required hard launch consequences will not go into effect on January 1, 2022. Provider agencies are still required to use EVV during the soft launch phase, which began November 2, 2020. Provider agencies not using EVV are out of compliance with current DHS policy.

Payers, provider agencies, and workers should use this soft launch extension to become more efficient with EVV, streamline processes, and take additional training as needed. Future hard launch plans will be communicated at a future date.

For more information, see the November 2021 ForwardHealth Update (2021-40) “Electronic Visit Verification Soft Launch Phase Has Been Extended” and the DHS EVV website.”

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