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Welcome  » April 25, 2024 11:11 AM
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  • Change Healthcare (CHC) has begun submitting some batch X12 electronic transactions to ForwardHealth. The volume of backlogged claims held by CHC and the amount of time it will take CHC to send them is unknown. Once claims are acquired from CHC, ForwardHealth will process them in the order received.

    Visit the Change Healthcare Service Interruption: Resources page for more information on the security incident and for ForwardHealth resources.

  • Multi-factor authentication (MFA) is now required for the secure ForwardHealth Portal. Providers are encouraged to refer to the ForwardHealth Multi-Factor Authorization Instruction Sheet for help setting up MFA preferences.
    Providers may contact their Portal account administrator or call the ForwardHealth Portal Help Desk at 866-908-1363. Note: This is a project-specific announcement and is not related to the Change Healthcare disruption.
Annual Prescription Volume Attestation Survey Now Available

The 2021 prescription volume attestation survey and instructions are now available on the Annual Prescription Volume Attestation Resources page of the ForwardHealth Portal.

The deadline to complete the survey is January 29, 2021.

Providers who submit claims to ForwardHealth with National Drug Codes are required to attest to their annual prescription volume by taking this survey. Federally qualified health centers and out-of-state providers are exempt from the attestation. ForwardHealth will use the reported annual prescription volume to assign the appropriate professional dispensing fee reimbursement rate for each provider for dates of service on and after April 1, 2021.

The Annual Prescription Volume Attestation Resources page also contains background information, FAQs, letters, and additional resources associated with the 2021 annual prescription volume attestation.

 
 
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