Cancellation of the Personal Care Independent Assessment Program

The Wisconsin Department of Health Services (DHS) and Liberty Healthcare Corporation (Liberty) have mutually agreed to end their contract for personal care services assessments. DHS contracted with Liberty to conduct independent assessments and authorize the delivery of fee-for-service personal care services to members enrolled in Wisconsin Medicaid or BadgerCare Plus.

DHS will not be contracting with a new personal care independent assessment vendor as DHS is cancelling the independent assessment program for fee-for-service members.

Effective August 1, 2017, ForwardHealth personal care services policy reverts to the policy that was in place prior to July 1, 2017. The July 2017 ForwardHealth Update (2017-24), titled "Cancellation of the Personal Care Independent Assessment Program," has been published detailing important information, including the transition plan for the provision of personal care services to members. The ForwardHealth Online Handbook contains the current policy for personal care services.

During this transition, the highest priority for DHS is to ensure members receive the personal care services they need. ForwardHealth is mailing letters directly to eligible affected members.