State of Wisconsin Contact Information

Welcome » May 1, 2025 12:09 AM

	Alerts
	Children’s Long-Term Support (CLTS) Program Providers and County Waiver Agencies: The CLTS Operations Team is available for your questions about submitting prior authorizations (PAs) or claims for CLTS services. Reach the CLTS Operations Team at 844-942-5870 or CLTSOperations@gainwelltechnologies.com. Attention CLTS Providers: The CLTS Prior Authorization Conversion is still processing. If you have any difficulties submitting claims, please contact the CLTS Operations Team at 844-942-5870 or CLTSOperations@gainwelltechnologies.com.

Department of Health Services	DHSwebmaster@wisconsin.gov	1-608-266-1865 1-888-701-1251 (TTY)
Resources for Members
BadgerCare Plus HMO Information
Medicaid HMO Information
HMO Enrollment Specialist		1-800-291-2002
SSI External Advocate		1-800-708-3034
HMO Ombuds		1-800-760-0001
ForwardHealth Member Services		1-800-362-3002
SeniorCare Hotline		1-800-657-2038
Resources for HMOs
HMO Support	VEDSHMOsupport@wisconsin.gov
Managed Care Contract Support	DHSHMOContract@wisconsin.gov
Managed Care Rate Setting Support	DHSDMSBFM@dhs.wisconsin.gov
Electronic Data Interchange (EDI) Help Desk		1-866-416-4979
ForwardHealth Portal Help Desk		1-866-908-1363
Resources for Providers
ForwardHealth Provider Services		1-800-947-9627
WiCall Automated Voice Response (AVR) System		1-800-947-3544
BadgerCare Plus or Medicaid SSI HMO Provider Appeals

About | Contact | Disclaimer | Privacy Notice

Wisconsin Department of Health Services

Production PROD_WIPortal2_M1000F__5

Browser Tab ID: 1 -1

Because you have not recently performed an action
that loads or reloads a page, your session will expire in

Upon expiration your unsaved data will be lost and you
will be required to login again to begin a new session.

To avoid a session expiration,
click this button to extend your session.

Extend