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Welcome  » February 29, 2024 10:50 PM
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  • System Availability Notice: Change Healthcare (CHC) is experiencing a network service interruption due to a cyber security issue. As a result, providers who use Change Healthcare are unable to conduct electronic transactions such as submitting claims (including pharmacy POS claims) or confirming member eligibility. ForwardHealth teams are working to reduce impacts and protect ForwardHealth networks. Please visit Change Healthcare's website for status updates.

    Visit the Change Healthcare Service Interruption: Resources for ForwardHealth Providers Portal page for important information about these issues. Providers experiencing urgent issues caused by this disruption or needing assistance checking eligibility are encouraged to call Provider Services at 800-947-9627.
The help desk can be reached (Toll-free) at 1-866-908-1363 between the hours of 8:30 AM — 4:30 PM Monday through Friday.


   
  
 
 
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Wisconsin Department of Health Services
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