Training Information

ForwardHealth Portal Basics for New Users Training Available

During September 2018, providers and billing staff who are new users of the ForwardHealth Portal are invited to attend Portal Basics for New Users training. These training sessions include a basic introduction to, and overview of, the public and secure areas of the Portal. Attendees are encouraged to have established a secure Provider Portal account prior to attending a training session.

Topics Covered

The following Portal topics and functions will be covered in these training sessions:

• Portal Introduction and Resources.
  • Technical Aspects
  • User Tips
  • Public and Secure Portal
  • Maximum Allowable Fees
  • Remittance Advice
  • E-mail Subscription
  • Online Handbook
• Member Enrollment Verification.
• Portal Prior Authorization.
• Portal Claims.
• Provider Resources.
• Communications.

Registration

Providers are required to register prior to attending a training session.

Questions Regarding Registration

For questions regarding registration (including requests to cancel a confirmed registration), contact Provider Services at (800) 947-9627.

Registration Fee

There is no registration fee.

Registration Deadline

9/27/2018 12:00:00 AM