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  • While some disruption is still occurring due to the cyber security incident involving Change Healthcare, providers who use Change Healthcare may once again submit pharmacy Point-of-Sale claims. Visit the ForwardHealth Change Healthcare Service Interruption: Resources page for more information.

  • Multi-factor authentication (MFA) is now required for the secure ForwardHealth Portal. Providers are encouraged to refer to the ForwardHealth Multi-Factor Authorization Instruction Sheet for help setting up MFA preferences.
    Providers may contact their Portal account administrator or call the ForwardHealth Portal Help Desk at 866-908-1363. Note: This is a project-specific announcement and is not related to the Change Healthcare disruption.
Annual Prescription Volume Attestation Survey Now Available

The 2019 prescription volume attestation survey and instructions are now available on the Annual Prescription Volume Attestation Resources page of the ForwardHealth Portal.

The deadline to complete the survey is February 1, 2019

Providers who submit claims to ForwardHealth with National Drug Codes are required to attest to their annual prescription volume by taking this survey. Tribal federally qualified health centers, community health centers, and out-of-state providers are exempt from the attestation. ForwardHealth will use the reported annual prescription volume to assign the appropriate professional dispensing fee reimbursement rate for each provider for dates of service on and after April 1, 2019.

The Annual Prescription Volume Attestation Resources page also contains background information, FAQs, letters, and additional resources associated with the 2019 annual prescription volume attestation.

 
 
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Wisconsin Department of Health Services
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