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Welcome  » March 29, 2024 4:00 AM
Program Name: BadgerCare Plus and Medicaid Handbook Area: Non-Emergency Medical Transportation
03/29/2024  

Resources : Contact Information

Topic #11957

Contact Information for the NEMT Manager

Facilities
Contact Information Purpose
866-907-1493 (711 TTY) (select the facility-related prompts from the phone menu) Main contact number, includes a menu for routing calls, including options for facility-related assistance
mtm-inc.net/wisconsin Portal for facilities to schedule and cancel routing and standing order rides, track rides, and view upcoming member rides
CO-WI@mtm-inc.net Email address for facility-related assistance
Members or Individuals Assisting Members
Contact Information Purpose
866-907-1493 (711 TTY) Main contact number for scheduling and managing rides
mtm-inc.net/mtm-link Member mobile-friendly portal used for managing and scheduling rides to one of the member's last five destinations
mtm-inc.net/wisconsin Website with information on booking rides, filing complaints, and obtaining forms
Transportation Providers
Contact Information Purpose
877-771-5972 Number that serves as a primary point of contact for transportation providers and the NEMT Manager for support and assistance
mtm-inc.net/wisconsin (Transportation Providers link) NEMT Manager website with information about providing non-emergency medical transportation (driving for the NEMT Manager)
 
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