Program Name: | BadgerCare Plus and Medicaid | Handbook Area: | Non-Emergency Medical Transportation | 03/29/2024 | Resources : Contact InformationTopic #11957 Contact Information for the NEMT Manager
Facilities |
Contact Information |
Purpose |
866-907-1493 (711 TTY) (select the facility-related prompts from the phone menu) |
Main contact number, includes a menu for routing calls, including options for facility-related assistance |
mtm-inc.net/wisconsin |
Portal for facilities to schedule and cancel routing and standing order rides, track rides, and view upcoming member rides |
CO-WI@mtm-inc.net |
Email address for facility-related assistance |
Members or Individuals Assisting Members |
Contact Information |
Purpose |
866-907-1493 (711 TTY) |
Main contact number for scheduling and managing rides |
mtm-inc.net/mtm-link |
Member mobile-friendly portal used for managing and scheduling rides to one of the member's last five destinations |
mtm-inc.net/wisconsin |
Website with information on booking rides, filing complaints, and obtaining forms |
Transportation Providers |
Contact Information |
Purpose |
877-771-5972 |
Number that serves as a primary point of contact for transportation providers and the NEMT Manager for support and assistance |
mtm-inc.net/wisconsin (Transportation Providers link) |
NEMT Manager website with information about providing non-emergency medical transportation (driving for the NEMT Manager) |
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