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	OnBase Outage: Portal users will be unable to access documents housed in OnBase from 4 a.m. on April 20, 2024, to midnight on April 21, 2024. During this window, we will make necessary upgrades to the OnBase system. While some disruption is still occurring due to the cyber security incident involving Change Healthcare, providers who use Change Healthcare may once again submit pharmacy Point-of-Sale claims. Visit the ForwardHealth Change Healthcare Service Interruption: Resources page for more information. Multi-factor authentication (MFA) is now required for the secure ForwardHealth Portal. Providers are encouraged to refer to the ForwardHealth Multi-Factor Authorization Instruction Sheet for help setting up MFA preferences. Providers may contact their Portal account administrator or call the ForwardHealth Portal Help Desk at 866-908-1363. Note: This is a project-specific announcement and is not related to the Change Healthcare disruption.

ICD-10 Code Set Transition Home Page

ICD-10 Code Set Transition

Click here for the ICD-10 Code Set Testing Home Page for HMO testing information

ForwardHealth implemented International Classification of Diseases, 10^th Revision, Clinical Modification (ICD-10-CM) and International Classification of Diseases, 10^th Revision, Procedure Coding System (ICD-10-PCS) code sets on October 1, 2015. ForwardHealth now requires ICD-10 diagnosis codes and ICD-10 procedure codes to be indicated, when applicable, on claim and prior authorization request submissions with dates (dates of service, dates of discharge, requested start dates, etc.) on and after October 1, 2015.

The ICD-10-CM codes are the diagnosis code set for use in U.S. health care settings.

The ICD-10-PCS codes are the procedure code set for use in U.S. inpatient hospital settings only.

ForwardHealth will enforce validity of ICD-10 diagnosis codes

Frequently Asked Questions About ForwardHealth's Transition to ICD-10

ICD-10 ForwardHealth Updates

2015-47 —	ForwardHealth Will Not Issue Interim Payments for Claims Delayed Due to Lack of ICD-10 Readiness, 9/29/15
2015-39 —	Effective Dates and Transition Information for ForwardHealth's Implementation of ICD-10 Code Sets, 8/21/15
2015-33 —	International Classification of Diseases, 10^th Revision, Testing for HMOs, 7/22/15
2015-26 —	ForwardHealth International Classification of Diseases, 10^th Revision, Open Testing Information, 6/8/15
2015-17 —	Important Information and Reminders Related to ForwardHealth's Transition to International Classification of Diseases, 10^th Revision, Code Sets, 5/11/15
2015-15 —	Upcoming Training Sessions Available for Providers Regarding International Classification of Diseases, 10th Revision Readiness, 3/26/15
2014-31 —	ForwardHealth International Classification of Diseases, 10th Revision, Clinical Modification and International Classification of Diseases, 10th Revision, Procedure Coding System Implementation Is Postponed, 4/23/14
2014-11 —	ForwardHealth's Transition to International Classification of Diseases, 10th Revision, Clinical Modification and International Classification of Diseases, 10th Revision, Procedure Coding System Code Sets, 2/26/14